Shipping policy

East Stour Cider Company will not sell or deliver alcohol to persons under 18 years of age.

All products are subject to availability. In the event that an item is out of stock, and cannot be delivered within a resonable timescale, we will contact you to discuss the situation before processing the order.

UK mainland express delivery charges: Free!

Orders over 100 Litres please call us on 07880923398 to place the order.

We can only deliver to addresses within Mainland UK.

Orders will be dispatched within 48 hours Mon to Fri with an estimated delivery time of 4 working days from when you place the order.

Please use the comments box during the order process to notify us of any important delivery information, i.e. a safe place a parcel can be left, or a nominated neighbour or work address for the parcel delivery.

Where Bank or Public Holidays occur delivery will be delayed.

Sometimes for reasons beyond our control our chosen courier may not be able to deliver within the specified time frame therefore if you are ordering for a special date or event then please order as far in advance as possible leaving time for any possible delay in delivery.

East Stour Cider Company cannot be held responsible for, and cannot accept the return and refund of deliveries that do not arrive on time due to the fault of the courier.

East Stour Cider Company must be notified immediately of any breakages, shortfalls or missing deliveries.

If you have any issues please contact us at: info@eaststourciders.co.uk.